La Regla 2 Minuto de Cancun Airport Private Transportation
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I paid a price online that was an set amount per day, but it turns demodé that was only a reservation fee that didn’t even mean anything because there was no reservation. Merienda there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!
Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car Campeón the people waiting in line to pick up the car. Car return took 30 minutes.
I got different car than I requested. It was twice the price Vencedor it has been told on the internet. Never again!
Then the high pressure sales- everyone ended up paying double the reservation. They tell you that you have to legally get their insurance and of course it cost more then the rental. When I tried to cancel they told me since I booked through a third party they needed a had a 24 hour cancellation policy so I would loose the money in reserved with.
We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.
The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and Campeón I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them Triunfador Kayak was only an agent.
We are monitoring all incoming flights in Positivo-time, so you won’t have to wait a long time at the airport or pay extra charges for delays in your flight.
The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
Then the high pressure sales- everyone ended up paying double the reservation. They tell you that you have to legally get their insurance and of course it cost more then the rental. When I tried to cancel they told me since I booked through a third party they needed a had a 24 hour cancellation policy so I would loose the money in reserved with.
They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!
What I did have issues with was the customer service. Merienda read more they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
Located within Cancún International Airport, renting a car at the rental center is very easy. With big companies like Hertz, Thrifty, or Budget, there will certainly be the right car for you. Shuttle buses bring you from the terminals to the car rental center.
So I am livid never in my life of renting cars are we made to pay for something that we had no control over. My mother has issues with the car rental too. We will never rent a car in Mexico again or from this company. Worst service we have gotten. The only reason we paid for the tire was bc we didn’t want to miss our flight and had to get to the airport.
When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport.